Refund policy
The 60-Day "Feel the Shift" Guarantee
Every CraveOff™ order is covered by a 60-day money-back guarantee, starting the day your order is delivered.
Use CraveOff™ consistently, and if you don’t feel a meaningful difference in your cravings, your fullness, or your evenings, email getquietcravings@gmail.com with your order number and we’ll take care of you.
- Simple process. One email starts your refund — our team will reply within 24 hours with the next steps.
- No interrogation. We may ask a question or two to help us improve, but your refund doesn’t depend on the answers.
- Full refund to your original payment method, processed within 3–5 business days of approval. Depending on your bank, it may take an additional 5–10 business days to appear on your statement.
Subscriptions
You can pause, skip, or cancel your subscription at any time from your account page or by emailing us. The 60-day guarantee applies to your subscription orders as well. Cancelling stops all future charges immediately; already-shipped orders remain covered by the guarantee.
Limits
The guarantee covers up to one refund per customer and applies to purchases made through quietcravings.ca. We reserve the right to refuse refunds in cases of abuse or fraud.
Late or missing refunds
If a refund was confirmed but hasn’t appeared after 10 business days, first check with your bank or card issuer, then contact us at getquietcravings@gmail.com and we’ll trace it.